Total Community Care - Specialists in spinal & neurological care

Providing bespoke care nationwide for clients with spinal injuries and neurological conditions

09 Sep

Dedicated Care Manager for each package of care

Do you manage a care package that is taking up a huge amount of your time?  Total Community Care can help you with this.  Included in our costings is a dedicated Care Manager for each individual care package.

This means you have one simple and easy point of contact who can help deal with any potential issues very quickly.

We have designed a flow chart detailing the care package which outlines our proven, full process. You can find it in the FAQ section,

Each dedicated Care Manager has overall responsibility for the care package including:

  • Day to day management
  • Liaison with appropriate professionals
  • Identification of clinical issues
  • Rotas
  • Staff support and supervisions
  • Monitoring
  • Assist with individualised recruitment and training

The core strength of our Care Managers is the relationships and trust they build up with our clients and families. They have the time to really understand how a client wants their care package to be managed.

The TCC Care Manager has always had good communication with our case managers. They always act in a positive and timely manner where issues are raised within the package. I can highly recommend their service and they are one of our two ‘go to’ providers in complex spinal care.”

Case Manager

 

“The support and advice I received from Lana our Care Manager and Paula our Trainer has been brilliant. You can tell they genuinely care about my Dad. To sum it up my Mam and I could not have asked for anything better as a Care team when we selected TCC.”

Robert, Colin’s son – SCI C2/3 Incomplete and Hypoxic Brain Injury

 

More testimonials from our Care Managers.