Total Community Care - Specialists in spinal & neurological care

Providing bespoke care nationwide for clients with spinal injuries and neurological conditions

22 Dec

CQC Inspection

Care Quality Commission

At the time of the last newsletter TCC had just undergone a CQC (Care Quality Commission) inspection.

You may recall that all health and social care delivered in England is inspected and regulated  based on the following key areas;

Is the service;

  • Safe
  • Effective
  • Well Led
  • Responsive
  • Caring

Each area is measured as being either;

  • Outstanding
  • Good
  • Requires Improvement
  • Inadequate

The past months ratings for the whole of England were;

  • Outstanding = 44
  • Good = 1036
  • Requires Improvement =397
  • Inadequate = 86

We are delighted to inform you that we were awarded Good in 4 areas and Outstanding in 1 area.

We are very proud of this rating and would like to thank everyone that contributed to the inspection and to all that support TCC on a day to day basis.

We continue to strive to improve our services and welcome feedback both good and bad. We hope that at the next inspection we can achieve Outstanding in more if not all areas!

Chris Freestone—Clinical Director