Providing bespoke care nationwide for clients with spinal injuries and neurological conditions
Ten years ago today – 1st November 2006 – we formed Total Community Care.
Our very first employee was Debbie Mason as our Office Manager! In truth she was always more than that, and has been a vital part of our growth and development over the years. Debbie has progressed to be Operational Director which is a testimony to her skills, commitment and loyalty to TCC. Michelle Radford, Office Manager, and Debbie now have the unenviable task of keeping us organised, reminding us of our roles and playing referee! We are immensely grateful to them both, along with all of our Management and Administration team.
The more observant might notice that for a person centred organisation we were sadly lacking in the clients department in November 2006. Thankfully, over the next few months that was to change and we are delighted to say that many of those clients have chosen to still be with us to this day.
Looking back over the ten years there is such a wide range of emotions and memories. Not only the success stories involving our staff and clients alike, and our pride in what has been achieved; but also the sadness of clients who have been such a big part of our lives who have passed away. All are equal parts of the TCC story and we have been privileged to be a part of so many people’s lives.
The ten years have seen incredible political and economic change. Zero hours contacts, the minimum living wage, auto enrolled pensions and Brexit to name but a few. TCC have moved offices twice during this period and have won national awards whilst establishing a national presence and reputation within the SCI community in particular. We now provide permanent staff positions to some 300 staff whilst providing services for over 50 clients living in their own homes.
Our Support Workers have always been our greatest asset; thank you to you all. We will continue to strive to be the best employers possible by providing industry leading training, ongoing support/guidance and personal development. Despite our growth we have always viewed ourselves as very much a personal service and we hope that this will continue.
Are there things we would have done differently? Of course, but we continue to learn and adapt and strive to be the best possible care provider we can be.
A huge thanks to all who have contributed to TCC over the past 10 years, and hopefully you will all continue to be part of the TCC story
Chris Freestone and Reg Perrins – Directors